Recently my husband and I were in Orlando, Florida and stayed at the Hyatt Regency Orlando. Right off the bat I have to tell you that this review will be favorable because it was, without a doubt, the best hotel I have ever stayed in. Okay, now that that is out of the way, here’s my review…
Walking into the lobby of the Hyatt Regency Orlando I was a bit blown away by how huge and cavernous it was. The décor was clean and crisp and it has one of the walls that water pours down continuously like a never ending waterfall. The ceiling was very high and it made the lobby bright and seem even more spacious. I am always happy to see ice cold fruit water inside a hotel lobby as it is refreshing after a day of traveling. This hotel didn’t disappoint and had two choices of fruit water: berry and cucumber. The berry water was delicious.
Because my husband is a frequent traveler and often stays at Hyatt hotels, we were given an upgraded room. It was perfect because it was very spacious and had a view of one of the two pools. We were on the ninth floor, which was actually high enough to be able to see the fireworks from Disney’s Epcot at 9:00 pm.
The room came with a coffee maker and a mini refrigerator. The bed was very comfortable and the room also had a comfortable couch and chair. The coolest thing about this room was that it actually had a television screen built into the bathroom mirror. Yes, that’s right, you can watch TV in this hotel room while taking a shower, or getting ready to go out.
For one night on a Monday in April, a standard room with 2 queen beds currently costs $209, and the same room for one night on a Saturday costs $179.
The workout center at the Hyatt Regency was wonderful. Three rooms full of work out equipment provided for cardio workouts as well as weight bearing workouts with state of the art machines.
There are two pools at this hotel. The Grotto pool is located at ground level on the side of the hotel. It is family friendly, and that is the one we had a view of from our room. This was the largest hotel pool I had ever seen, with variances in water depth from 3.6 feet to 5 feet. There is a zero entry are into the pool, with twelve inch high fountains for little ones to play in. Next to the pool, to the left in the picture, was a water slide with its own area to actually slide into and then you climb out of that area to go to the next or to slide down again. There was an area with fountains of water about three feet high for young children to run through. There was a hot tub, and one more small pool area with waterfalls flowing into it which was popular for older teens and adults.
The second pool is actually toward the front of the hotel, and up 2 levels. It is a huge Olympic size pool, with stairs to enter, and lap lanes in one area. This picture was taken at night and I did go swimming a few nights because there weren’t many people using the pool at that time of night.Next to this pool is a wading pool, with a separate gate to keep young ones contained in one area. There is also a large hot tub near this pool.
Both the pool areas have cabanas for couples or families who want a bit if privacy or a way to get out of the sun. Both pools are open from 8:00 am to 11:00 pm.
There is a spa at this hotel as well, but we didn’t use it so unfortunately I can’t review that.
There are six food venues in this hotel, two of which are very limited and I will start with those:
This is a small establishment that looks like a Starbuck’s and does serve Starbuck’s coffee, as well as breakfast pastries, yogurt, soda and sandwiches. It’s a place where you would stop and just get a quick bite if you are short on time.
Coconuts Bar and Grill
This is a poolside grill next to the Grotto Pool at ground level. It serves alcoholic beverages, soda and a limited variety of appetizers, sandwiches, salads and desserts.
The B-line Diner is open 24 hours and offers the most delicious looking deserts you can imagine. The diner serves everything from soup and sandwiches to full dinners, and everything we tried was delicious. Staff in this diner were extremely professional and accommodating.
Fiorenzo Italian Restaurant
This is an Italian steakhouse that also serves seafood, fish and pizza. It’s located near a main door of the hotel.
This modern restaurant serves mostly local seafood. It’s located right inside the main door of the hotel.
This bar is hopping especially during the evening hours. It has a large screen TV to catch the latest sports programs, offers a large selection of beers, bottled beers is the specialty, and also has a bar menu. This is also located just inside the hotel’s main door.
The staff were extremely friendly in this hotel. The attitude of the staff went above and beyond normal courteous treatment of guests. There were smiles and kind words for everyone. The check-in went quite smoothly and even my husband commented on how very nice that staff at the desk were. We had to ask for directions inside the hotel, and for some transportation issues since we didn’t have a car and our needs were immediately met. There was a concierge desk with two people manning it when it was open so there were no lines. And the desk was open from 8:00 am to 11:00 pm. I even observed staff answering questions for other people with a smile, and giving them extra information so I know they had this friendly and kind attitude toward all guests, not just my husband and I.
Other Things Worth Mentioning
- This hotel is directly across from the Orange County Convention Center so it is a perfect place to stay if you are attending any conventions there.
- At ground level, each door is surrounded by fountains or a waterfall. There are benches nearby so you can sit and relax with a cup of coffee and listen to the water.
- Inside the hotel, there are lots of areas with tables and comfortable couches so you can have your own meetings, or just sit by yourself and work on your computer or read. There is even an area with a bar that is only open at night, so during the day can sit in this beautiful area that actually has a waterfall and relax and enjoy the surroundings. The ceiling is glass so it is bright and cheery even on a rainy day due to all the light that comes in from the top.
- The hotel is walking distance from a group of restaurants at Pointe Orlando. If you decide you want a bit of variety from the restaurants in the hotel, there are plenty of choice here, including Tommy Bahama’s and a great English Pub.
- This hotel is on International Boulevard and is easy to get around to plenty of the sights in the area on the I-Ride Trolley. This is a hop-on hop-off form of transportation that goes by more restaurants than you can imagine. It also passes by Wet’ n Wild, Ripley’s Believe It Or Not Museum, and The Orlando Eye. The cost is $5.00 per day, or $7.00 for three days, but the staff at the Concierge desk will give you vouchers so it’s free for hotel guests.
I would give this hotel a score of 9.5 on a 1 to 10 scale, with the price of rooms being the only drawback. If you are going to be in the Orlando area, and don’t mind paying the price, this is an excellent family friendly hotel, or perfect for a romantic getaway for couples as well. Between the restaurants, pools, fitness center, spa, and Concierge desk, you have everything you need under one roof!
Photos and text by Karen Hellier